ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
Deliver workload forecasts. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting.
APR is a call recorder software for desktop computers.
Features:
1) Records ALL incoming phone calls.
2) Logs date, time, duration, caller ID
3) Compressed wav files.
4) Post process your wav files.
5) Archiving
Call Accounting Mate is an industrial strength, fast and reliable call accounting software that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to individuals or departments.
Would you like to record phone calls ? Red Call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse.
Easily select calls to block. Stop being bothered by sales calls or any other calls you don't want to receive. Protect your privacy and keep solicitors from interrupting you. This is a must-have if you value privacy.
Integrate computer with telephony quickly and easily. Develop and run IVR applications on your Windows PC. IVR software development should not be difficult! CT Developer Studio helps you develop and host automated call handling systems.